Privacy Policy

At RYAN HOLMSTROM, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our remote IT infrastructure management services.

 

Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, and billing information.
  • Technical Information: IP address, browser type, operating system, and usage data.
  • Service-Related Information: Details about the services you use, your interactions with our support team, and any feedback you provide.

 

How We Use Your Information

The information we collect is used for the following purposes:

  • Service Delivery: To provide and manage the services you request.
  • Customer Support: To assist you with any inquiries or issues.
  • Billing and Payments: To process transactions and manage billing accounts.
  • Communication: To send you updates, newsletters, and important service-related information.
  • Improvement: To analyze usage patterns and improve our services and website.

 

Sharing Your Information

We do not sell or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share information with trusted service providers who assist us in delivering our services, subject to confidentiality agreements.
  • Legal Requirements: If required by law or in response to legal processes, we may disclose your information to relevant authorities.
  • Protection of Rights: To protect our rights, property, or safety, or that of our clients or others, we may disclose information when necessary.

 

Data Security

We implement a variety of security measures to protect your personal information, including encryption, access controls, and secure data storage. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

 

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Objection: You can object to the processing of your personal information under certain circumstances.
  • Withdrawal of Consent: If you have provided consent for the processing of your data, you can withdraw it at any time.

 

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and improve our services. You can control cookie preferences through your browser settings.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

 

By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting RYAN HOLMSTROM with your remote IT infrastructure management needs.