Refund Policy

At RYAN HOLMSTROM, we prioritize your satisfaction and strive to provide the highest quality remote IT infrastructure management services. We understand that there may be instances where you need to request a refund, and we are here to assist you with that process.

Eligibility for Refund

You may be eligible for a refund under the following conditions:

• Service Issues: If you encounter any significant issues with the service that cannot be resolved within a reasonable timeframe.
• Non-Delivery: If the service was not delivered as promised or within the agreed-upon timeframe.
• Unsatisfactory Service: If the quality of the service does not meet your expectations, and we are unable to rectify the situation.

Refund Process

1. Contact Us: To initiate a refund, please contact our support team at support@ryanholmstrom.com within 30 days of the service delivery date.
2. Review: Our team will review your request and may ask for additional information or evidence regarding the issue.
3. Resolution: We will aim to resolve the issue to your satisfaction. If a refund is warranted, we will process it within 7-10 business days.

Non-Refundable Services

Certain services may be non-refundable, including but not limited to:

• Custom projects or one-time service setups.
• Services that have been fully delivered and accepted by the client.
• Monthly subscriptions after the service period has commenced.

Partial Refunds

In some cases, partial refunds may be granted:

• If a service was partially delivered and accepted.
• If a long-term subscription was canceled partway through the billing cycle.

Contact Us

If you have any questions about our refund policy or need assistance, please reach out to our support team:

• Email: support@ryanholmstrom.com
• Phone: +13074001324
• Address: 4236 SOUTHERN ST, 14233, NY, BUFFALO

We appreciate your business and are committed to ensuring a positive experience with RYAN HOLMSTROM. Your feedback is valuable to us and helps us improve our services. Thank you for choosing us for your remote IT infrastructure management needs.